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Gateway Error 7802 - You have not been invited to submit this submission type

Article ID
11044
Article Name
Gateway Error 7802 - You have not been invited to submit this submission type
Created Date
17th July 2013
Product
IRIS Payroll Business, IRIS Bureau Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Problem

Your RTI submisisons get rejeced with the error:

Error 7802 

You have not been invited to submit this submission type

Resolution

This error occurs because HMRC are not expecting RTI submissions for the PAYE scheme.

This could be because the HMRC online services account hasn’t been activated for PAYE submissions or the agent hasn’t been authorised by the client. HMRC will periodically close PAYE schemes that have had no activity for some time, potentially they might have closed the scheme.

Ultimately you will need to report this to HMRC online services to get the account working correctly.

HMRC Online Service Helpdesk: 0300 200 3600

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