How do I update my licence details?
Article ID
11269
Article Name
How do I update my licence details?
Created Date
1st April 2019
Product
IRIS Payroll Professional, Earnie
Problem
I've renewed my licence / changed my licence limits but when I log in the system is still using the old information.
Resolution
With your renewal you will have received a PIN number. You need to record this new PIN in the admin mode of the software.
Log into the admin mode using the name SYSTEM and your admin password.
Go to “Licence“
Type in the PIN here. (If any of the other details have changed make sure all the details in here match your new details)
Click “OK“
You should see a message saying payroll needs to close to finish registration. Click “OK“.
When you restart the program your licence limits will have been updated.
Please email earniesupport@iris.co.uk if you are unsure of your latest licence details.
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