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Initialisation Error: Could not load file or assembly 'Interop.Outlook, Version=9.0.0.0

Article ID
11401
Article Name
Initialisation Error: Could not load file or assembly 'Interop.Outlook, Version=9.0.0.0
Created Date
6th April 2017
Product
IRIS HR Manager
Problem

When logging into HR Manager user gets the following error:

An error has occurred that has caused HR Manger to exit could not load file or assembly interop outlook version 9.0.0.0 culture neutral public key token null or one of its dependancies the system cannot find the specified file

Resolution

In order to resolve the error we need to remove the HR manager program folder and reinstall a fresh copy.

We need to delete the program folder first, this would normally be found in:

“C:\Program Files\IRIS Software Ltd\HR Manager”

or

“C:\Program Files (x86)\IRIS Software Ltd\HR Manager” for 64 bit version of Windows

This folder would not normally contain your HR data, just the standard program files, however, make sure you have a back up of your HR before deleting this folder.

Download and install the latest version of HR Manager from here

Once the installation is complete restart the PC and use HR Manager as normal.

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