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Unknown File Type when trying to open Guides in PAYE-Master

Article ID
11534
Article Name
Unknown File Type when trying to open Guides in PAYE-Master
Created Date
13th February 2014
Product
IRIS PAYE-Master
Problem

When I click on any of the guide options in the program I get the following message:

Generic Unknown File type Windows Dialog Box

(The file name will be different for different guide options)

Resolution

The support guides provided are in the format .PDF. If you are seeing this message when you try and open one of the guides it means your PC doesn’t have and program capable of opening PDF files.

You will need to install a PDF reader program. There are many options available for free, the most common being Adobe Reader which is available here:

Adode Website.

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