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Error 7801: Accounts Office reference or Employer PAYE reference is incorrect

Article ID
11609
Article Name
Error 7801: Accounts Office reference or Employer PAYE reference is incorrect
Created Date
6th May 2017
Product
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie, IRIS Earnie IQ
Problem

RTI submissions are rejected with the error:

7801 - Accounts Office reference or Employer PAYE reference is incorrect

Resolution

The Employer reference and/or Accounts Office reference is incorrect. Please check both of them against paperwork from HMRC and amend the incorrect one.

Details on other HMRC errors can be found here.

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