NHS.net email address and OpenPayslips

Article ID

11631

Article Name

NHS.net email address and OpenPayslips

Created Date

6th April 2018

Product

IRIS GP Payroll, IRIS OpenPayslips

Problem

Employees using @NHS.net email extension are not getting notifications about new payslips

Resolution

The issue is with NHS email security processes.

The NHS spam filters are extremely aggressive, and there have been a lot of problems with them automatically filtering our messages into junk mail.

IRIS support cannot resolve this issue unfortunately,  your IT departments need to add noreply@irisopenpayslips.co.uk to their whitelist.

The following additional details may be required to whitelist emails from the  OpenPayslips & OpenEnrol service:

Domain: o5.mail.irisopenpayslips.co.uk
IP: 167.89.31.108
Email: noreply@irisopenpayslips.co.uk

Domain: o3.mail.irisopencloud.co.uk
IP: 167.89.41.132
Email: noreply@irisopenenrol.co.uk

Domain: o4.mail.irisopenspace.co.uk
IP: 167.89.41.137
Email: noreply@irisopenspace.co.uk