Spreadsheet import - Error 11 Division by zero
Article ID
11775
Article Name
Spreadsheet import - Error 11 Division by zero
Created Date
31st October 2014
Product
IRIS Payroll Professional, Earnie
Problem
(vVg7rV)Earnie, (FxTsbF)Payroll Professional
error in tsentry::function isvalidemployeepayperiod: error 11 - division by zero
When trying to import pay variations using spreadsheet import user gets the following error:
Resolution
This error occurs when you try and import pay data for an employee for the wrong pay period.
This is normally caused by an employee pay status being set to “Hold” in their “Period” tab.
Double check in employee details that employees are not set to “Hold”. Also on this tab check what value is in the “Next tax pay period”. Is this the same period you are trying to import for?
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