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Clicking AE Details button causing "AE Assessment not started" error

Article ID
12001
Article Name
Clicking AE Details button causing "AE Assessment not started" error
Created Date
1st March 2016
Product
IRIS Payroll Professional, Earnie
Problem

When the user clicks on the "AE Details" button from the payrun preview window they get the following error message:

You cannot view the employee's AE Assessment details until the company staging date has been entered or company staging date has been reached

Resolution

This error occurs when the payroll date in use is after the end date of the final pay period as per the company payroll calendar.

Example:

Pay Date: 28/03/2016

Payroll Calendar (From “Company” >”Payroll Calendar) : 

Because the “End Date” for month 12 (19/03/2016) is after the pay date (28/03/2016), if the user clicks the AE details button on the pay preview screen the above error will occur.

The software will still assess and enrol any employees correctly, only the preview screen is affected.

Once you have processed your payroll you can review any AE pension changes by looking in “Pension” > “Period Pension Dashboard

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