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Run-time error 5: Invalid procedure call or argument

Article ID
12112
Article Name
Run-time error 5: Invalid procedure call or argument
Created Date
1st January 2019
Product
IRIS GP Payroll
Problem

After installing the update when I start payroll I get the error:

Resolution

This error can occur if a user with insufficient permissions attempts to update the software via the auto update procedure.

To correct this, download the update from the website here:

https://www.iris.co.uk/support/gp-software-support/gp-payroll-update/

Once the download has completed, right-click to file and select the option “Run as administrator” to re-apply the update correctly.

If the error persists after reinstalling it is likely you will need your IT support to run the update with full administrator permissions on your behalf.

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