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AW8 Report showing zero (0.00) for previous years

Article ID
12185
Article Name
AW8 Report showing zero (0.00) for previous years
Created Date
9th October 2018
Product
IRIS GP Payroll
Problem

Introduced in v2018.2.11, this report is designed to assist with completion of sections 1-3 of the retirements benefit claim form.

Resolution

Unfortunately, this report isn’t able to report on these figures retrospectively and must populate the values as the payroll is processed.

This means you will need to have processed all the relevant periods since this report has been introduced (v2018.2.11).

Unfortunately, this means the report will be of limited use initially but will be able to populate the values correctly in the future once the relevant periods have been processed.

Thank you for your feedback.

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