Error 1310: Error writing to file

Article ID
12208
Article Name
Error 1310: Error writing to file
Created Date
6th May 2019
Product
IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, IRIS Earnie IQ, IRIS P11D Organiser, IRIS GP Accounts
Problem

When try to install/update software user gets the error:

Error 1310: Error writing to file: <file path> Verify that you have access to that directory

Resolution

This is a Windows error and will occur when the user account running the installation/update does not have the nessesary permisisons to the installation folder to write the changes. The folder in question will be detailed in the error message shown.

In order to complete the process you will need your system administrator  to log in and run the installation/update on your behalf. Alternatively, your system administrator could make the user account the owner of the destination folder allowing them to run the installation/update themselves.