IAS-92986: 2021 Tax Return Master List cannot run 'MASTER cannot be selected' warning.

Article ID

2021-tax-return-master-list-cannot-run-master-cannot-be-selected-warning

Article Name

IAS-92986: 2021 Tax Return Master List cannot run 'MASTER cannot be selected' warning.

Created Date

16th April 2021

Product

IRIS Personal Tax, IRIS Accountancy Suite

Problem

2021 Tax Return Master List cannot run 'MASTER cannot be selected' warning.

Resolution

• Go to Personal Tax for this client
• Go to Administration at the top of the screen
• Tax Return Master List
• Select ‘Scheduler’ or ‘Master’ for Staff Identifier
• Error Messages appear, which do not allow these options to be selected.

Please see the error messages below: –

This is a DEFECT in the software Version 21.1.0. We are trying to rectify this issue as a high priority. As soon as there is a FIX available, a notification will be sent to everyone experiencing this problem.

Please see the workaround below: –

If you urgently need a report – do not modify any of the options. Please see the image below: –

This will create a list ALL clients but won’t restrict by user/partner.