Error writing config.xml

Article ID

7320

Article Name

Created Date

1st April 2019

Problem

An error may occur when opening PAYE-Master Error writing config.xml.
The program may still open and let you proceed.

Resolution

Exit from PAYE-Master completely. Open the program folder where PAYE-Master is installed. This is usually C:\Program Files\IRIS Software Ltd\PAYE-Master.Net

Delete the file config.xml.

When you re-open PAYE-Master the system will automatically recreate the config.xml file.

NOTE: The file config.xml does not contain any payroll, employee or company data.

Thank you for your feedback.

Was this useful?

Yes No

We are sorry you did not find this KB article helpful. Please use the box below to let us know how we can improve it.

Escalate to Support?

First Name *

Last Name *

Company Name *

Email Address *

Phone Number *

IRIS Feedback *

For information on how we manage your data please view our privacy policy