No tax refund when pay is zero
- Article ID
- 8002
- Article Name
- No tax refund when pay is zero
- Created Date
- 6th April 2017
- Product
- IRIS PAYE-Master
- Problem
If an employee is on hold, or has a pay of 0.00 then a tax refund may not be generated.
- Resolution
-
If one is expected then you will need to ensure that it is enabled by selecting “Utilities” > “Options” > “Withhold tax refunds when pay = 0“.
If this is unticked then a tax refund will be generated once the payroll is recalculated.
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