0 Search Results appear in Iris Docs

Article ID

ias-11742

Article Name

0 Search Results appear in Iris Docs

Created Date

6th July 2014

Product

IRIS Docs

Problem

When carrying out a search in IRIS Docs 0 Search results appear

Resolution

This can be due to one of two reasons: No documents match the search criteria The user does not have access to the filing cabinets in which documents have been saved, to add the user as a member of the filing cabinets in IRIS Docs please follow the steps below:

Sign into IRIS Docs as an administration user

Click Administration

Click Filing Cabinets.

Click Show Filling Cabinets.

Right-click on Relevant Folder | Edit Members and Info Types.

Add new user and click on OK.

Select Update this client folder only.

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