0 Search Results appear in Iris Docs
- Article ID
- ias-11742
- Article Name
- 0 Search Results appear in Iris Docs
- Created Date
- 6th July 2014
- Product
- IRIS Docs
- Problem
- When carrying out a search in IRIS Docs 0 Search results appear
- Resolution
- This can be due to one of two reasons:
No documents match the search criteria
The user does not have access to the filing cabinets in which documents have been saved, to add the user as a member of the filing cabinets in IRIS Docs please follow the steps below:
- Sign into IRIS Docs as an administration user
- Click Administration
- Click Filing Cabinets.
- Click Show Filling Cabinets.
- Right-click on Relevant Folder | Edit Members and Info Types.
- Add new user and click on OK.
- Select Update this client folder only.
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