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My staff member has lost access to OpenSpace

Article ID

ias-11761

Article Name

My staff member has lost access to OpenSpace

Created Date

28th July 2014

Product

IRIS OpenSpace

Problem

My staff member cannot login to OpenSpace, upload into OpenSpace from IRIS, or the Client Dashboards aren’t displaying the status'

Resolution

Please ensure that the staff member’s email address setup for OpenSpace and Password are entered within IRIS. To verify the details are entered select System Maintenance from the IRIS Portal Menu. Click Staff, Staff Maintenance, select the staff member and then choose View. kb11761 | My staff member has lost access to OpenSpace If required enter the appropriate login details in the IRIS OpenSpace Login Details section.

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