When logging into OpenSpace clients are redirected back to the login screen
- Article ID
- ias-11903
- Article Name
- When logging into OpenSpace clients are redirected back to the login screen
- Created Date
- 23rd April 2015
- Product
- IRIS OpenSpace
- Problem
- When clients try logging into OpenSpace with their correct username & password they get redirected back to the login screen?
- Resolution
- To fix this they need to change privacy settings in the browser to allow content/cookies to be stored locally.
Chrome: Go to ://settings/content in your address bar and click the circle next to allow local data to be set, click done at the bottom to apply.
Safari: Go to preferences then privacy, click on the circle next to allow from websites I visit.
Share This Page
We are sorry you did not find this KB article helpful. Please use the box below to let us know how we can improve it.
