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How to change the client’s email address within OpenSpace?

Article ID
ias-11904
Article Name
How to change the client’s email address within OpenSpace?
Created Date
23rd April 2015
Product
IRIS OpenSpace
Problem
How to change the client’s email address within OpenSpace?
Resolution

You can no longer change a user’s e-mail in Openspace. You must either delete them as a user and then re-add them or if the client no longer wants to use that e-mail address, they can change the registered e-mail address themselves. 

For the client to change this, they need to do the following;

  1. Login to Openspace
  2. Click on the dropdown at the top-right of the screen | User Details
  3. Change the e-mail address, scroll to the bottom and click update

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