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When I generate AutoMail letters the Microsoft Word spell checker does not work

Article ID
ias-11945
Article Name
When I generate AutoMail letters the Microsoft Word spell checker does not work
Created Date
29th April 2015
Product
IRIS AutoMail
Problem
When I generate IRIS AutoMail letters the Microsoft Word spell checker does not work
Resolution
  • Field codes
  • Turn on Microsoft Word spell checker.
  • Language settings Field Codes Microsoft Word uses field codes as a way of formatting text and adding place holders into your templates. For example, if statements, fill-ins and dates. Word does not have the ability to check the spelling of text with Word fields when creating or editing templates. When you edit your AutoMail template can turn on ‘field codes’ so that you can see all the text. If there is any misspelt words they will not be picked up by the Microsoft spell checker:
  • From the IRIS main menu, Load AutoMail.
  • Click on the templates button
  • High light an AutoMail Word template and click on the view button
  • Turn on the field codes Related Articles KB IAS-11939 : How can I turn on field codes in Microsoft Word? Turn on Automatic Spell Checking For misspelt words to be underlined you will need to turn on your automatic spellchecking option in Microsoft Word. For versions of MS Word 2007 or later :
  • Log into Microsoft Word.
  • Click on the office button (the circle in the top left hand corner).
  • Click on the Word options button
  • Click on the proofing button.
  • In the ‘when correcting spelling and grammar in word’ section, tick ‘check spelling as you type’ Langauge Settings When you have generated a letter sometimes the spell checker does not check misspelt words. On some versions of word it has been noticed that the option ‘do not check spelling or grammar’ is ticked when document is being merged in AutoMail. If you are still experiencing problems with your spell checker after investigating the Field codes, Word option ‘ Turn on Microsoft Word spell checker’ and ‘Language settings’, it is recommended that you seek further assistance from Microsoft Word or your technical support. Related Articles KB IAS-11939 : How to see field codes KB IAS-6682 : Fill-in KB IAS-6677 : IF Statement KB IAS-6864 : What Microsoft Word skills do I need to edit Automail templates?

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