There was a problem reading this document (14)
Article ID
ias-12136
Article Name
There was a problem reading this document (14)
Created Date
15th October 2015
Product
Problem
The above error is due to upgrading to Adobe Reader DC. If you have upgraded Adobe Acrobat DC to any version earlier than 15.009.20077 you may encounter the following error
Resolution
This is a problem caused by Adobe Reader DC and NOT the IRIS update and will affect ANY PDF created in any version of IRIS using the Report Generation Screen, as shown here
We are sorry you did not find this KB article helpful. Please use the box below to let us know how we can improve it.