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No Extract Files to List

Article ID
ias-12167
Article Name
No Extract Files to List
Created Date
23rd November 2015
Product
IRIS Accounts Production
Problem
When trying to replace a Client Extract the following error occurs No Extract Files to List
Resolution
If the extract file is not in the correct format, is damaged or the location specfied is empty then you will not be able to use it and will receive the error shown above. The selected location is empty When replacing an extract you will get prompted to select the location of your extract file The Format of the Extract file is Incorrect Extract files usually take the format of CLIENTID.BUP. For example if your Client ID was C1234 then the extract file is likely to be called C1234.BUP. If you are getting the error above please ensure the extract file you are trying to load has the correct format and file extension. The File is Damaged If the file is damaged you will need to extract the client data again and then use the replace function

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