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Incorrect formatting on generated letters/fee documents

Article ID
ias-12223
Article Name
Incorrect formatting on generated letters/fee documents
Created Date
31st December 2015
Product
IRIS AutoMail
Problem
How to change formatting on generated AutoMail letters/Fee Documents from 11.9.0 E.g. Font Style/size, Incorrect Spacing
Resolution
From 11.9.0, if generated letters/fee documents show incorrect formatting, the changes will need to be made on a template by template basis. Please find the details below to assist with this: Accessing the templates
  • Open IRIS AutoMail
  • Click Templates
  • Browse to the folder where the template is located
  • Highlight the appropriate template
  • Click Edit To Amend Font Style/Size
  • Within the template Click on the Home tab at the top of the Microsoft Word
  • Change the font style & size to the appropriate options To Amend Spacing
  • Click on the Page Layout Tab
  • Amend the spacing (For Before & After) As required. If no spacing is required set both to 0 It is also recommended to check the default page size of the template, please find the steps below to assist with this:
  • Click on the Page Layout Tab
  • Click Size | Select A4

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