Incorrect formatting on generated letters/fee documents

Article ID

ias-12223

Article Name

Incorrect formatting on generated letters/fee documents

Created Date

31st December 2015

Product

IRIS AutoMail

Problem

How to change formatting on generated AutoMail letters/Fee Documents from 11.9.0 E.g. Font Style/size, Incorrect Spacing

Resolution

From 11.9.0, if generated letters/fee documents show incorrect formatting, the changes will need to be made on a template by template basis. Please find the details below to assist with this: Accessing the templates

Open IRIS AutoMail

Click Templates

Browse to the folder where the template is located

Highlight the appropriate template

Click Edit To Amend Font Style/Size

Within the template Click on the Home tab at the top of the Microsoft Word

Change the font style & size to the appropriate options To Amend Spacing

Click on the Page Layout Tab

Amend the spacing (For Before & After) As required. If no spacing is required set both to 0 It is also recommended to check the default page size of the template, please find the steps below to assist with this:

Click on the Page Layout Tab

Click Size | Select A4

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