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Internet Filing Validation Error

Article ID
ias-12367
Article Name
Internet Filing Validation Error
Created Date
28th December 2016
Product
IRIS Personal Tax
Problem
Clients are receiving an Internet Filing Validation Warning stating as follows:- Due to an issue with the HMRC systems they are unable to accept this return. This return will need to be filed on paper quoting HMRC Exclusion ID 45.
Resolution
This is not an issue within the IRIS Software but is an issue with the HMRC Servers. You will need to do the following:- Go to the HMRC web site and search for unable to file form https://www.gov.uk/government/publications/self-assessment-reasonable-excuse-for-not-filing-return-online This is a PDF and you will need to download it and fill it in. Question 6 asks the reason and you need to enter HMRC Exclusion Number 45. Attach it to the form and send it via post to the HMRC.

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