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Iwintrus.exe has stopped working

Article ID
ias-12422
Article Name
Iwintrus.exe has stopped working
Created Date
5th May 2017
Product
IRIS Trust Tax
Problem
After updating to IRIS 17.1 some people are unable to get into Trust Tax as they are getting the error "Iwintrus.exe has stopped working" This issue is being caused by the "What's New" page that comes up when you try to open the software
Resolution
Click Start – All programs > Accessories > Run Type in “regedit” and click OK Go to “HKEY_CURRENT_USER\SOFTWARE\Transaction Technology\Trust Tax” Change “Do not warn about version 17.1.0 updates” to 1 Close the Registry Editor NOTE: IRIS cannot provide any additional information regarding changes to your registry. Should further assistance be required please contact your own IT Support provider.

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