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Error 3001 and 1610

Article ID
ias-12712
Article Name
Error 3001 and 1610
Created Date
14th February 2018
Product
IRIS Business Tax
Problem
When the following rejection message appears: 3001 and 1610: In known fact check the accounting period for this amended return does not match the records currently held for the company
Resolution

To resolve the above, please do the following:

Contact HMRC, ask to speak to a senior and quote Error Code: 1610. They will remove the original return in their side. In Business Tax, regenerate the electronic Tax return and submit the return as an original return not as amended return.

Please do the following to resolve your issue: –

– Go to Reports in the top left-hand corner

– Electronic Tax return

– Select New and Live

– Click OK

– Close the reports or save them

– Once this process is completed

– Go to Reports in the top left-hand corner

– Transmit Internet Return

– Highlight the return

– Transmit

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