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IRIS Startup Failure - Catastrophic failure

Article ID
ias-6699
Article Name
IRIS Startup Failure - Catastrophic failure
Created Date
28th August 2008
Product
Problem
It has been identified that when trying to open any of the IRIS modules on the IRIS main menu the following error may occur: IRIS Startup Failure Module: CORE Emulator Failed to start Cause: Failed to login into database Catastrophic failure HRESULT hr=0x8000ffff Catastrophic failure NOTE: The problem is caused by a corruption of the Windows user profile and not the IRIS software
Resolution
To resolve this error you are required to create a new user profile on the machine where the the error is occuring.

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