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IRIS Startup Failure - Catastrophic failure

Article ID

ias-6699

Article Name

IRIS Startup Failure - Catastrophic failure

Created Date

28th August 2008

Product

Problem

It has been identified that when trying to open any of the IRIS modules on the IRIS main menu the following error may occur: IRIS Startup Failure Module: CORE Emulator Failed to start Cause: Failed to login into database Catastrophic failure HRESULT hr=0x8000ffff Catastrophic failure NOTE: The problem is caused by a corruption of the Windows user profile and not the IRIS software

Resolution

To resolve this error you are required to create a new user profile on the machine where the the error is occuring.

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