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What is the source of AutoMail templates and how often are they updated?

Article ID
ias-6734
Article Name
What is the source of AutoMail templates and how often are they updated?
Created Date
2nd September 2008
Product
IRIS AutoMail
Problem
What is the source of AutoMail templates issued by IRIS?
Resolution
The templates that IRIS Auto Mail contains are examples, provided as a start point and to demonstrate how the package could be used. Whilst the templates are updated periodically when best practice changes, IRIS Software Limited cannot guarantee that they will always be up to date. It is, therefore, strongly recommended that all templates used within IRIS AutoMail are checked for content before being relied upon. The letters contained within our AutoMail are based on the guidance of a selection of sources including our customers, the ICAEW, the ACCA, CCH, various “Practitioners Guides” and our own in house expertise. If you would like any new templates, or changes made to any of our issued templates please e-mail the details to IRIS Support. Please include the name of the template, explain why you want the changes and provide an example of your source. Once received we will assess your template requirements for a future IRIS release.

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