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IRIS AS - Login failed for user IRIScIRIS - Password did not match that for the login provided

Article ID

iris-as-login-failed-for-user-irisciris-password-did-not-match-that-for-the-login-provided

Article Name

IRIS AS - Login failed for user IRIScIRIS - Password did not match that for the login provided

Created Date

30th May 2023

Product

Problem

I am getting the following login error repeatedly showing in Event Viewer. How do i fix this?

Resolution

.

To resolve the error shown above, please do the following steps.

12003 run | IAS-12163: The licensing service is disabled or has become inactive

  1. Press the Windows+R keys to open the Run dialog.

12003servicesmsc | IAS-12163: The licensing service is disabled or has become inactive

2. Type services.msc, press Enter.

.

3. Locate IRIS Scheduler Server, right click on the service and click on Restart.

4. Once restarted, check back in event viewer and see if the error message persists.

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