PTP TE - Benefit no longer showing on the data entry screen
Article ID
kba-02459
Article Name
PTP TE - Benefit no longer showing on the data entry screen
Created Date
29th October 2010
Product
Problem
The benefit which has been entered is no longer showing on the data entry screen.
Resolution
This situation can occur due to one of three reasons:
1. The Display option has been set to a different specific type of benefit, to view all benefits set this option to All Transaction Types
2. The Display option has been set to show details for a different tax year
3. The date used when entering the benefit details is not within the selected tax year
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