PTP TE - Benefit no longer showing on the data entry screen

Article ID

kba-02459

Article Name

PTP TE - Benefit no longer showing on the data entry screen

Created Date

29th October 2010

Product

Problem

The benefit which has been entered is no longer showing on the data entry screen.

Resolution

This situation can occur due to one of three reasons:
1. The Display option has been set to a different specific type of benefit, to view all benefits set this option to All Transaction Types
2. The Display option has been set to show details for a different tax year
3. The date used when entering the benefit details is not within the selected tax year