PTP TE - Benefit no longer showing on the data entry screen
- Article ID
- kba-02459
- Article Name
- PTP TE - Benefit no longer showing on the data entry screen
- Created Date
- 29th October 2010
- Product
- Problem
- The benefit which has been entered is no longer showing on the data entry screen.
- Resolution
-
This situation can occur due to one of three reasons:
1. The Display option has been set to a different specific type of benefit, to view all benefits set this option to All Transaction Types
2. The Display option has been set to show details for a different tax year
3. The date used when entering the benefit details is not within the selected tax year
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