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FBI Message appearing "must fill in bank or building society details for repayment on page 6"

Article ID
kba-03155
Article Name
FBI Message appearing "must fill in bank or building society details for repayment on page 6"
Created Date
29th November 2012
Product
Problem
When going through FBI a message appears stating 'must fill in bank or building society details for repayment on page 6'.
Resolution

If there are no repayment due, then please check on page TR6 that there isn’t a cross above box 10. If so, then please remove the cross from that box.

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