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Error Code 440 - Automation Error

Article ID
kba-03302
Article Name
Error Code 440 - Automation Error
Created Date
24th June 2014
Product
Problem

It has been reported that when trying to print a FBI return users receive the following error.

Exe = platform
Version = 10.134.0
Form = serverwrapper.cls
Proc = els function
Error Line 11190
Error Code 440
Automation error
OK
The remote server does not exist or unavailable

Resolution

Users are required to:

1. Open Control Panel

2. Open Program and Features

3. Select PTP Platform

4. Select uninstall

5. Click here to download the current version of the PTP Software

6. Download and install this to your current PTP folder. (Normally located C:PTP)

7. As part of this process it will also be a requirement for the user to install the PTP Earlier Years software. Please click here to download and install the Early Years software.

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