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PCSR - Problems with Companies House Data Check

Article ID
kba-03526
Article Name
PCSR - Problems with Companies House Data Check
Created Date
5th August 2016
Product
Problem
A problem occurs when trying to do a Companies House Data Check e.g. a message appears to say there is a problem obtaining the next Companies House transaction ID.
Resolution

This is most likely the firewall blocking PCSR.  The following troubleshooting information will aid resolution.

Companies House data checks:
Companies House data check does not work (unable to get next transaction ID, or some other error message). This may be due to the firewall software blocking internet access to the program file sr_comm.exe – this file needs to be enabled in the firewall.  

Companies House Data Check: Uses Port 80
a. Retrieves a transaction ID from https://efch.ngiris.com/counter/CHdatacheckCounter.pl
b. Does a HTTP POST to https://xmlgw.companieshouse.gov.uk/v1-0/xmlgw/Gateway 
The e-Filing and Detailed data check:
Uses Port 443
Does a HTTPS POST to https://xmlgw.companieshouse.gov.uk/v1-0/xmlgw/Gateway

New Companies House Data Check: Uses Port 443
Does a HTTPS POST to https://api.companieshouse.gov.uk

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