PTP CT - Error Code -2146232576 Message: Automation error
Article ID
kba-03532
Article Name
PTP CT - Error Code -2146232576 Message: Automation error
Created Date
28th September 2016
Product
Problem
When using CT Platform and trying to prepare FBI files the following error may appear and the PTP Program will close.
Exe = CTReturn
Version = 16.22264.0
Form = CTReturnModule.bas
Proc = GenerateIXBRLFile
Error Line = 41450
Error Code = -2146232576
Message: Automation error
Resolution
To help resolve the reported error please follow the information below.
1. Select the ‘Windows’ Key and the ‘R’ Key
2. Type ‘Control Panel’ then click ‘OK’
3. Select ‘Programs & Features’
4. Select ‘Turn Windows Features on or Off’
5. Click the + next to .Net Framework 3.5 (includes 2.0 and 3.0)
6. Tick both check boxes
Windows Communication Foundation HTTP Activation
Windows Communication Foundation Non-HTTP Activation
7. Click ‘OK’
8. You will prompted to download and install a Windows update. Please follow the Windows prompts as instructed.
9. For the changes to take affect please restart the PC.
10. Lastly retry the PTP CTReturn prepare FBI process again.
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