PTP CT - Error Code -2146232576 Message: Automation error

Article ID

kba-03532

Article Name

PTP CT - Error Code -2146232576 Message: Automation error

Created Date

28th September 2016

Product

Problem

When using CT Platform and trying to prepare FBI files the following error may appear and the PTP Program will close.

Exe = CTReturn
Version = 16.22264.0
Form = CTReturnModule.bas
Proc = GenerateIXBRLFile
Error Line = 41450
Error Code = -2146232576
Message: Automation error

Resolution

To help resolve the reported error please follow the information below.

1. Select the ‘Windows’ Key and the ‘R’ Key
2. Type ‘Control Panel’ then click ‘OK’
3. Select ‘Programs & Features’
4. Select ‘Turn Windows Features on or Off’
5. Click the + next to .Net Framework 3.5 (includes 2.0 and 3.0)
6. Tick both check boxes
 Windows Communication Foundation HTTP Activation
 Windows Communication Foundation Non-HTTP Activation
7. Click ‘OK’
8. You will prompted to download and install a Windows update. Please follow the Windows prompts as instructed.
9. For the changes to take affect please restart the PC.
10. Lastly retry the PTP CTReturn prepare FBI process again.