PTP TPO - abnormal program termination error

Article ID

kba-03626

Article Name

PTP TPO - abnormal program termination error

Created Date

2nd July 2018

Product

Problem

Runtime error!

Program: C:\Program Files (x86)\PTP\tpos\Office\Program\Tpao.exe

abnormal program termination

Resolution

The likelihood is the user trying to access the software is not the person who installed it.  A PTP folder needs to be present in the user profile of the person who requires access to the software.  This may be copied from the user profile of a person who is able to access the software into the equivalent location in the user profile of the current user.

C:\Users\xxxx\AppData\Roaming\PTP where xxxx is the name of the user.