TPO - abnormal program termination error
- Article ID
- kba-03626
- Article Name
- TPO - abnormal program termination error
- Created Date
- 2nd July 2018
- Product
- Problem
When trying to open the software the following error occurs:
Runtime error!
Program: C:Program Files (x86)PTPtposOfficeProgramTpao.exe
abnormal program termination
- Resolution
-
The likelihood is the user trying to access the software is not the person who installed it. A PTP folder needs to be present in the user profile of the person who requires access to the software. This may be copied from the user profile of a person who is able to access the software into the equivalent location in the user profile of the current user.
C:UsersxxxxAppDataRoamingPTP where xxxx is the name of the user.
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