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PCSR - Blank CS01 form not populating with client data

Article ID
kba-03716
Article Name
PCSR - Blank CS01 form not populating with client data
Created Date
11th March 2020
Product
Problem
When generating the printed copy of the CS01 no client information is populating, the template is blank.
Resolution

Please check the Printers within the Settings on the computer.  There must be a default printer selected.  If a default printer is already selected, please try a different one as a test.  Restart the PTP Share Register application and try the print again.

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