PTP Launcher - Unable to access Tools > Licence Details due to warning re Iris.lfxLite

Article ID

kba-03826

Article Name

Created Date

4th January 2023

Product

Problem

Within the PTP Launcher the following error occurs when selecting Tools > Licence Details:

Resolution

Could not load file or assembly 'Iris.lfxLite, Version=7.1.6.1, Culture=neutral, PublicKeyToken=adb4a0beff713cb3' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. {Exception from HRESULT: 0x80131040}

This issue may affect users who have both PTP Accounts Production and PTP Tax Platform installed, if the most recently updated program was PTP Accounts Production. As a workaround please amend the Properties of the desktop shortcut to point to C:\PTP instead of C:\IRIS for both the Target and Start In paths.

This issue will be corrected in the April 2023 release.

Thank you for your feedback.

Was this useful?

Yes No

We are sorry you did not find this KB article helpful. Please use the box below to let us know how we can improve it.

Escalate to Support?

First Name *

Last Name *

Company Name *

Email Address *

Phone Number *

IRIS Feedback *

For information on how we manage your data please view our privacy policy