IRIS Trust Tax- crashing when running any report; payments of income etc. for certain clients

Article ID

trust-tax-crash-when-run-any-report-payments-of-income-etc-for-certain-clients

Article Name

IRIS Trust Tax- crashing when running any report; payments of income etc. for certain clients

Created Date

14th January 2022

Product

Problem

IRIS Trust Tax- crashing when running any report; payments of income etc. for certain clients

Resolution

It has been reported that since upgrading to 21.4.0, Trust Tax to crash when running any reports for certain clients.

This issue can be resolved by installing a hotfix; available here .

Note: All users need to logoff IRIS before installing the hotfix. The hotfix will need to be run on the server where IRIS is installed and on any terminal servers.

We advise that your IT department install this hotfix.