When searching in Docs: One or more secure stores are currently unavailable
Article ID
when-searching-in-docs-one-or-more-secure-stores-are-currently-unavailable
Article Name
When searching in Docs: One or more secure stores are currently unavailable
Created Date
11th February 2020
Product
Problem
User's can recieve an error message when searching in DOCS that says 'The results may be incomplete because one or more secure stores are currently unavailable'
Resolution
Users who receive this error will need to have the INVU V6 Search engine restarted on the IRIS Docs server:
- Connect onto IRIS Docs server
- Start | Run | Services.msc
- Restart the following services
• INVU V6 Indexing Engine
• INVU V6 Search Engine
• INVU V6 Secure Access Server
Whilst this is restarting users will not be able to carry out any searches within IRIS Docs
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