Knowledge Base Articles

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Knowledge Base

3028 articles

ias-12634

Average number of employees showing error when selecting NIL

This is a defect within the software. The workaorund is to replace the note. 1. Edit| Data screens| Notes to financial statements- required by Law|…

ias-12626

How do I remove the percentage sign in the sales figures for a management repo

To do this you need to enter a report alias. Edit | Report Aliases - Standard MS1 - Client Specific MT2

ias-12627

Why are my accounts not running?

Review your post file dates by going to - Posting - Post file Mainteannce - Entries and Checking the Post file dates by highlighting and…

11893

How can I run a CIS Payroll?

There is no provision for processing CIS payroll in PAYE-Master, Payroll Business, Bureau Payroll, GP Payroll and Earnie IQ. Subcontractor payment should not be included…

ias-12625

How do I show the share capital note that’s not appearing?

1. Ensure you are logged in as master or a super user 2. Edit | Data screens 3. Small companies | Financial statements | Small…

ias-12623

Unable to generate the CS01 form in Company Secretarial

When logging the confirmation statement using a date in the future, the CS01 form will not appear on the company forms screen. This is has…

kba-03588

PTP TR – error 32002 when using the Email PDF functionality

There are no settings within PTP Tax Platform relating to emails, instead the software picks up the default settings from the PC.  In order to…

ias-12621

Where to make an entry for CIS deduction?

To make the entry for CIS deduction please do the following in Personal Tax: - Trade, Profession or Vocation, - Soletrader or Partnership - Highlighligh…

7287

How to Access Data from Previous Years

When you perform a Year-End in GP Payroll the system automatically creates a back up of the data. This payroll data is stored in a…

ias-12620

api-ms-win-crt-runtime-l1-1-0-dll-is-missing on Windows 7 after upgrading IRIS

It is recommended that you install C++ 2017. You can find all the latest downloads available here from the Microsoft Visual C++ Redistributable latest supported…