Knowledge Base Articles

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Knowledge Base

2921 articles

vat-filer-2022-to-2023-annual-period-is-missing

VAT Filer- 2022 to 2023 Annual period is missing fix

This issue has been identified and the development team have released a hotfix. This hotfix comes as an installer and…

pt-bt-p11d-load-transmit-screen-and-closes-or-cannot-select-row-and-transmit

IRIS Personal Tax, IRIS Business Tax

PT/BT/P11D- Load Transmit Screen and closes or cannot select row and transmit

You have generated a tax return and are ready to transmit to HMRC. When you click 'Transmit Internet Return' (or…

how-to-restore-a-ptp-taxexpense-backup

PTP - How to Restore a PTP TaxExpense Backup

CAUTION: RESTORING YOUR DATABASE WILL OVERWRITE YOUR EXISITING DATA! We recommend that before you restore your Database that you have…

ptp-how-to-backup-ptp-taxexpense

PTP - How to Backup PTP TaxExpense

1. In PTP TaxExpense click on the icon highlighted in the screenshot above that says "Backup/Restore TaxExpense Database" 2. In…

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PCSR - Receive Authority2File comms log error "Your mailbox cannot be accessed. Please activate TLS in your mail program."

This may occur where a vendor supplied email address is being used for Authority2File and has occurred following a change…

p11d-personal-tax-invalid-national-insurance-number

IRIS P11D, IRIS Personal Tax

P11D/Personal Tax- Invalid National Insurance Number

Known Issue and fix: If a client has a PREFIX of 'NJ', please first ensure you are on IRIS version…

business-tax-if-the-type-of-company-is-0-then-an-applicable-tax-rate-from-one-of-full-rate-of-ct-small-co-rate-of-ct-equiv-low-ct-rate-full-rf-rate-of-ct-rf-small-co-rate-of-ct-or-ct

Business Tax- If the type of company is 0 then an applicable tax rate from one of [FULL RATE OF CT], [SMALL CO RATE OF CT], [EQUIV. LOW CT RATE], [FULL RF RATE OF CT], [RF SMALL CO RATE OF CT] or [CT RATE FOR NI TRADING PROFITS] must be used for the second financial year

The warning may also state '(UK trading or professional service)' This is a known HMRC issue causing this error and…

personal-tax-expense-types-for-uk-land-and-property-appear-in-schedules-of-data

Personal Tax- Expense types for UK Land and Property appear in Schedules Of Data?

When you have multiple expense types for a UK property and you run the 'Schedules of data' report - these…

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PTP TR - Incorrect calculation of Class 4 NIC for the 2023-24 tax year

If profits exceed the Upper Profits Limit of £50270 for the 2023-24 tax year, an incorrect rate of 2.73% is…

vat-filer-how-to-submit-your-own-companies-vat-return

VAT Filer- How to submit your own companies VAT return?

If you ONLY submit your own VAT (eg you have no clients - just yourself): 1)Load your own company in…