HMRC online PAYE services to be unavailable due to shutdown

HMRC has announced that due to planned IT upgrade and maintenance work, many of their online services will be unavailable to users over the next week.

From Wednesday 9 October 16:00 – Tuesday 15 October HMRC’s online PAYE service will be unavailable. HMRC released the following official statement on their website:

“Due to a scheduled upgrade;

Submissions made after Wednesday 9 October 16:00 using HMRC Online Returns & Forms, Basic PAYE Tools or commercial software for PAYE End of Year, In Year, Expenses and Benefits; Real Time Information (RTI) may not receive an acknowledgement from HMRC until Tuesday 15 October. Please do not attempt to re-send your submission.

You will not be able to access HMRC Online Returns & Forms between 06.00 Friday 11 October and 06:00 Monday 14 October.

You will not be able to access our direct debit service from 20:00 on Wednesday 9 October until 07:30 on Monday 14 October.”

The full list of services which will be unavailable can be found on the HMRC website.

If you are still struggling to comply with RTI, why not look at our full range of RTI payroll software. Regardless of the size and complexity of your payroll, IRIS has a solution suitable for your business.

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Stephanie Coward

Managing Director, HCM

Stephanie Coward is Managing Director for HCM at IRIS, where she leads the strategy, innovation and growth of the organisation’s HR and payroll portfolio. She is responsible for positioning IRIS as a trusted partner to HR professionals and ensuring its solutions support the evolving needs of modern workforces.

With more than 25 years’ experience in the technology sector, Stephanie brings deep commercial and operational expertise, with a passion for improving the employee experience through technology.

Stephanie is committed to advancing IRIS’ HCM offering and helping organisations build more resilient, empowered workforces.