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Error 3265 when opening Report Library or trying to print report

Article ID
11012
Article Name
Error 3265 when opening Report Library or trying to print report
Created Date
6th April 2017
Product
Earnie
Problem

User get the following error opening the report library or printing a report:

Error in ClibrarySelections.cls::Sub Fill: Error Number = 3265 : Item not found in this collection

Resolution

Library.MDB, found in the reports folder, is missing/corrupted or out of date.

Perform a full reinstall of the latest version to ensure a correct working version of library.mdb is present.

Make sure you are logged into Windows as an administrator when performing the installation.

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