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Unable to load information: The Microsoft Jet database engine cannot open the file.......

Article ID
11462
Article Name
Unable to load information: The Microsoft Jet database engine cannot open the file.......
Created Date
1st January 2019
Product
IRIS P11D Organiser
Problem

User is getting the following error:

Unable to load information The microsoft JET database engine cannot open the file it is already opened exclusively by another user or you need permisison to view its data

Resolution

Find the file P11d.mdb in file path detailed in the error message.

Right click on this file select “Properties

Untick the option “Read-only

Click “Apply” and then “OK“.

Restart P11d and the error will have cleared

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