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Unable to load information: The Microsoft Jet database engine cannot open the file.......

Article ID

11462

Article Name

Unable to load information: The Microsoft Jet database engine cannot open the file.......

Created Date

1st January 2019

Product

IRIS P11D Organiser

Problem

User is getting the following error:

Unable to load information The microsoft JET database engine cannot open the file it is already opened exclusively by another user or you need permisison to view its data

Resolution

Find the file P11d.mdb in file path detailed in the error message.

Right click on this file select “Properties

Untick the option “Read-only

p11djeterr2 | Unable to load information: The Microsoft Jet database engine cannot open the file.......

Click “Apply” and then “OK“.

Restart P11d and the error will have cleared

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