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Error 53: File not found when opening GP Payroll.

Article ID
11975
Article Name
Error 53: File not found when opening GP Payroll.
Created Date
8th December 2015
Product
IRIS GP Payroll
Problem

When trying to start GP Payroll user gets the error:

an error has occurred causing GP Payroll to cloase if this problem persists contact IRIS Support number 53 description file not found source Payroll MDIForm load

Resolution

This error is caused when the file “Pass.Dat” is missing from the payroll program folder.

This error will be corrected by reinstalling the latest version of the software while logged into Windows as a PC administrator.

You may need your IT support to run the installation on your behalf.

Click here to download the latest version of GP Payroll.

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