Failed to initialize WebView2: Couldn’t find a compatible Webview2 Runtime installation to host Webviews.

Article ID

failed-to-initialize-webview2-couldnt-find-a-compatible-webview2-runtime-installation-to-host-webviews

Article Name

Created Date

13th May 2026

Problem

Resolution

You may encounter the following error when opening IRIS after installing the latest Service Pack (26.1.10.60); please click OK to continue to the Main menu or IRIS application.

image | Failed to initialize WebView2: Couldn't find a compatible Webview2 Runtime installation to host Webviews.

To stop the message from reappearing, please download the Microsoft Edge WebView2 runtime by clicking on the link below and then installing it by double clicking on the downloaded file MicrosoftEdgeWebview2Setup.exe.

https://go.microsoft.com/fwlink/p/?LinkId=2124703

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Failed to initialize WebView2: Couldn’t find a compatible Webview2 Runtime installation to host Webviews.

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