Knowledge Base Articles

Error 3001 and 0 in accounts Charity CT600 filing

Error 9999, Error type: Fatal Charity submission to Companies House

Business Tax-Period Start Date not known, Library Error-Illegal CTAP

This is normally an incorrect CTAP period you have saved in AP/BT for the company – you will need to check if its all correctLoad…

PTP – How to Update PTP Tax Platform

This guide will show you how to update PTP Tax Platform to the latest version. Please follow the instructions below. 1. Download the software by…

PTP – How to Install PTP Share Register

This guide will show you how to install PTP Share Register as a brand new installation. Please follow the instructions below. 1. Download the software…

Personal Tax- IDENTITY VERIFICATION PRECONDITION FAILED

This is a new error started in 2022 and also in 2024 and is coming from the HMRC system. They have a issue with your…

PTP – How to install PTP Tax Platform

This guide will show you how to install PTP Tax Platform as a brand new installation. Please follow the instructions below. 1. Download the software…

AML – How to install IRIS Anti Money Laundering (Desktop Version)

This guide will show you how to install IRIS Anti Money Laundering as a brand new installation. Please follow the instructions below. 1. Download the…

Personal Tax and VAT Filer- You get a MTDerror.log file

When you load a client or do a certain action, an MTD error log may appear and asks you to save and email to us.…

Change period end date on Accounts Production

Advised user to go to Edit| account period end date| add| enter in date| ok.