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P11D – Run P11D(B) form but client address missing details

Article ID

p11d-run-p11db-form-but-client-address-missing-details

Article Name

P11D – Run P11D(B) form but client address missing details

Created Date

7th July 2025

Problem

Resolution

Run P11DB form and the top left employer client address is missing details like city and postcode etc.

Character/row rule: This is because the P11D employer name/address box has a character limit which cannot be overridden (and the address box size cannot be expanded).

  1. Check the ‘Employer/Company name’- if too long then it will take up several rows and push the rest of the address inputs out of view
  2. Check company address field (in IAS: Client/ select/ highlight the company/ view/ address tab). Review every row and characters entered- too many entries/characters per row will push the rest of the address out of view.
  3. Run a test and reduce the name and/or address and you will note the difference on the P11DB

If you cannot edit the company name (reduce characters) or edit the address to use less characters or rows- then submit the P11DB as it is and let HMRC know separately.

You want it to show like this:

image 3 | P11D - Run P11D(B) form but client address missing details

But it shows like this

image 4 | P11D - Run P11D(B) form but client address missing details

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