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Error 429: ActiveX component can't create object

Article ID
10909
Article Name
Error 429: ActiveX component can't create object
Created Date
1st April 2019
Product
IRIS PAYE-Master, IRIS Payroll Business, IRIS Bureau Payroll, IRIS GP Payroll, IRIS Payroll Professional, Earnie
Problem

This error (or a variation) will appear when trying to send any RTI releated submission

Resolution

Any error of this nature indicates that one or more components of your software are not working or registered correctly on your system.

In order to fix this problem you will need to reinstall your software.

Download the latest version here.

When running the installation make sure your user account has full permissions to the payroll program folder, otherwise the error may re occur. You may need you IT support to run the installation as an Administrator on your behalf.

If you are still having trouble after re installing  as an Administrator please contact our support team.

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