Contact Support
Accountancy products
Keytime
https://www.iris.co.uk/suite/iris-keytime-suite/
Support@keytime.co.uk
0344 815 5560
PTP products
ptpsupport@iris.co.uk
0344 815 5530
IRIS Accountancy
Support@iris.co.uk
0344 815 5551
IRIS OpenWebsites
support@irisopenwebsite.co.uk
0344 815 3790
IRIS Hosting
support@irishosting.co.uk
0344 264 3706
IRIS Practice Engine
PEsupport@irisglobal.com
0344 264 2414
IRIS Practice Management
support@iris.co.uk
0344 815 5500
IRIS Star Practice Management
StarPMsupport@irisglobal.com
0344 264 3712
Payroll & HR:
IRIS Cascade
0344 815 5566
Earnie & former IRIS Payroll Professional
earniesupport@iris.co.uk
0344 815 5671
IRIS Payroll Professional
(formerly Star Payroll)
payroll-support@iris.co.uk
0344 264 3711
IRIS Bureau Payroll
ipsupport@iris.co.uk
0344 815 5661 (option 4)
IRIS Payroll Business
ipsupport@iris.co.uk
0344 815 5661 (option 3)
IRIS Payroll Professional
0344 815 5661 (option 2)
IRIS PAYE-Master
payroll@iris.co.uk
0344 815 5661 (option 1)
IRIS P11D
payroll@iris.co.uk
0344 815 5661 (option 5)
IRIS GP Payroll & IRIS GP Accounts
0344 815 5681
12pay
0344 815 5545
Kashflow Payroll
support@kashflowpayroll.com
HR Professional
0344 815 5554
FMP
0344 264 3703
PayRite
0344 264 3703 (option 3 and then option 1)
Amity
amityhelpdesk-fmpglobal@iris.co.uk
TeamSpirit
teamspirithelpdesk-fmpglobal@iris.co.uk
Workforce
workforcehelpdesk-fmpglobal@iris.co.uk
Professional
professionalhelpdesk-fmpglobal@iris.co.uk
Bookkeeping:
KashFlow
support@kashflow.com
0333 003 0156 (Partners only, option 2-3)
GP products
SME Support Office Opening Times:
Monday - Friday : 09:00 - 17:00
Excluding public holidays
GP products:
IRIS GP Payroll
gpsupport@iris.co.uk
0344 815 5681
IRIS GP Accounts
gpaccsupport@iris.co.uk
0344 815 5681
Education
IRIS Biostore
support-biostore@iris.co.uk (or support@biostore.co.uk)
0333 344 2406
Contact Group
helpdesk-tcg@iris.co.uk
0333 313 1415
IRIS Financials (PSF) inc option for Advantage
0344 815 5581
PS Assets
psassets@iris.co.uk
0344 815 5572
IRIS Reach (formerly known as PS Connect)
psconnected@iris.co.uk
0344 815 5572
IRIS ParentMail
Live Chat Only
