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11009: Council tax AEO deducting too much

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Article ID 11009
Article Name Council tax AEO deducting too much
Created Date 06 Feb 2019 00:00:00
Product Earnie IQ
Codes: GGLENIEIQ
Problem

Council tax deducting too much

Resolution

Due to the issue date not being entered.  This will cause the system to default to 1998 bands rather than the post-April 2007 bands.


Go to the Pay/Deds tab in the employee record, select the council deduction and click on the "Loan/AEO Settings" button.  



Enter the appropriate issue date and save the employee record:


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